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- Assistant Boutique Manager – Blancpain
Job description
Job Description
· Lead, motivate, and support the boutique team to deliver exceptional customer service and sales performance.
· Supervise daily boutique operations including POS transactions, cash handling, and sales administration.
· Responsible for achieving monthly sales targets and maximizing boutique performance.
· Prepare and submit sales reports, stock reports, expense claims, and other operational documents accurately and on time.
· Monitor inventory levels, conduct stock audits, and ensure proper handling and security of all products.
· Manage customer reservations, waiting lists, and after-sales service coordination professionally.
· Support staff training and coaching programs on product knowledge, selling techniques, and customer experience.
· Ensure all team members maintain excellent grooming, discipline, and professionalism.
· Ensure boutique maintains a clean, elegant, and luxury environment aligned with brand standards.
· Build strong customer relationships, handle complaints effectively, and support CRM activities, events, and in-store promotions.
Professional requirements
Qualifications
· Bachelor’s degree or higher in Business Administration, Marketing or related fields.
· Minimum 5 years of experience in luxury retail sales, with at least 1–2 years in a supervisory or Assistant Boutique Manager role.
· Excellent customer service mindset with strong interpersonal and communication skills.
· Good command of English, proficiency in Mandarin or other languages would be an advantage.
· Ability to analyze sales performance and support business development initiatives.
· Well-organized, detail-oriented, and able to work under pressure.
· Proficient in Microsoft Office and retail/POS systems.
Domain
Sales
Position
Non Management
Contract
Permanent contract, Full Time
- Boutique Manager Luxury
Job description
We are looking for a position as Boutique Manager in one of our luxury stores in El Corte Inglés Madrid.
As a Butique Manager your main tasks will be:
• Ability to build revenue, manage back-office operations and supervise selling professionals.
• Develop the strategies and plans to achieve sales results through clientelling, superior customer service, events, partnering and traffic generating actions.
• Ensure a consistent, quality store experience for customers.
• Think strategically and drive the business to company standards.
• Prioritize, plan, delegate, administrate and adapt to business needs.
• Maximize inventory, cash control and loss prevention techniques.Profile
The ideal candidate should be an experienced luxury retail sales manager with a strong focus on boosting sales, providing refined customer service and demonstrating strong customer skills.
Communicative person, results and customer service oriented and with attention to detail.
The experience within the watch industry and jewelry will be a plus.Professional requirements
Flexibility is also needed to adapt the changes to Boutique needs.
High level of informatics (Office).Domain
Retail
Position
Management
Contract
Permanent contract, Full Time
Contact
Contact
empleo@es.swatchgroup.com - Boutique Manager
Job Description
We are seeking an experienced Boutique Manager to lead our boutique in Singapore. As the face of the brand, you will act as a brand ambassador, delivering an exceptional prestige retail experience while driving sales performance and operational excellence. You will inspire and lead the boutique team to manage the operations, cultivate long-term client relationships, and ensure the boutique consistently reflects the brand’s standards of luxury, service, and presentation.
Deliver an exceptional and personalised shopping experience to all clients
Identify client needs, recommend suitable products, and close sales effectively
Drive, monitor, and achieve boutique sales targets
Champion clienteling and CRM excellence, building genuine long-term relationships with high-net-worth clients
Lead, motivate, coach, and develop the boutique team through continuous training and performance management
Motivate the team to meet and exceed sales goals
Ensure the boutique is adequately manned with sufficient manpower planning
Oversee stock levels and assortment, Supervise inventory checks to ensure accuracy, compliance, and control
Ensure the boutique is maintained in accordance with brand standards and guidelines
Ensure that watches are merchandise in accordance to guideline
- Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy
Ensure accurate completion and filing of sales, stock, and customer service documentation
- Collaborate with Marketing on boutique events and activations
- Drive Clienteling and CRM excellence, foster relationships with individuals and inspiring the team to deliver a personalised experience.
Profile
The ideal candidate will have managerial experience in a retail environment, leading a team while demonstrating expertise in watch products, driving sales, and delivering exceptional client experiences with a strong sense of prestige, service excellence, and etiquette
Professional requirements
- Prior retail experience in the luxury sector is preferred.
- Experience and knowledge of the luxury watch industry is an advantage.
Domain
Retail
Position
Non Management
Contract
Permanent contract, Full Time
Contact
Contact
Send your CV and we look forward to connect with you!