招聘职位

Description du poste

The Webmaster is responsible for the daily operation and content of the Blancpain website. Your role is to build pages, publish content, and ensure that product data and visual assets are correctly linked and displayed. You act as an essential bridge between our technical IT systems and our Marketing and Sales teams.

Key responsibilities

Content Management

• Build and publish product and landing pages using the CMS


• Ensure technical data from the PIM and marketing copy are correctly paired and displayed on the website


• Ensure images and videos are correctly organized in the DAM to ensure correct display on front end


• Make sure all translations are available, and coordinate with local markets to check accuracy when needed


• Maintain accurate, up-to-date, and correctly ordered product and asset displays across the website, including uploading new materials when required

Coordination

• Proactively implement new content (news, landing pages, visuals) in collaboration with PR and communication teams


• Manage the relationship with internal IT: log bug tickets, prioritize fixes, and perform testing (UAT)


• Collaborate with IT, Marketing and Sales teams to prioritize new developments, including additional e-commerce roll outs

Performance & Analytics

• Support on implementing and monitor SEO/SEA actions


• Pull and share regular performance reports


• Monitor user journeys and proactively propose practical improvements for the website

Operations

• Daily monitoring for site errors, broken images, or dead links


• Ensure website full compliance with all laws, global regulations, and accessibility best practices


• Partner with sales to keep the global boutique and authorized dealer network information accurate

Description du poste

We are seeking a Community Manager who will work closely with our Head of PR to strengthen and expand Blancpain’s presence among customers, watch lovers, collectors, clubs, influencers, and cultural tastemakers. This role is central to building a vibrant, loyal, and engaged community that reflects the spirit of the maison.

Key responsibilities

The Community Manager will be responsible for developing, nurturing, and activating Blancpain’s global community ecosystem across social media, watch clubs, collector circles, and key opinion leaders. He/she will assist the Head of PR in building strong bridge between the maison and its most passionate advocates, fostering meaningful relationships and amplifying Blancpain’s voice across digital and physical touchpoints.

Community Building & Relationship Management

• Develop and animate a vibrant community targeting customers, watch enthusiasts, collectors, watch clubs, influencers, and industry partners.


• Build and maintain strong relationships with key community figures, including collectors, watch journalists, content creators, and horology experts.


• Actively support exclusive community events, collector gatherings, boutique activations, and digital meetups.

Content creation

• Create and curate compelling content that highlights craftsmanship, heritage, innovation, and community stories.


• Identify, evaluate, and collaborate with influencers, photographers, videographers, and watch‑focused content creators.


• Develop co‑created content initiatives that elevate the brand’s storytelling.

Community Insights & Reporting

• Monitor conversations, respond to community interactions, and ensure a consistent, refined brand voice.


• Track trends in luxury, horology, and digital culture to keep Blancpain at the forefront of online engagement.


• Social listening: monitor community sentiment, engagement patterns, and emerging topics around Blancpain and within the watch world.


• Provide regular reports on community growth, engagement KPIs, influencer performance.


• Use insights to refine strategy and propose new initiatives.

Job Description

We are seeking an experienced Boutique Manager to lead our boutique at ION Mall in Orchard, Singapore. As the face of the brand, you will act as a brand ambassador, delivering an exceptional prestige retail experience while driving sales performance and operational excellence. You will inspire and lead the boutique team to manage the operations, cultivate long-term client relationships, and ensure the boutique consistently reflects the brand’s standards of luxury, service, and presentation.

• 
  

  Deliver an exceptional and personalised shopping experience to all clients

  
  


• 
  

  Identify client needs, recommend suitable products, and close sales effectively

  
  


• 
  

  Drive, monitor, and achieve boutique sales targets

  
  


• 
  

  Champion clientelling and CRM excellence, building genuine long-term relationships with high-net-worth clients

  
  


• 
  

  Lead, motivate, coach, and develop the boutique team through continuous training and performance management

  
  


• 
  

  Motivate the team to meet and exceed sales goals

  
  


• 
  

  Ensure the boutique is adequately manned with sufficient manpower planning

  
  


• 
  

  Oversee stock levels and assortment, Supervise inventory checks to ensure accuracy, compliance, and control

  
  


• 
  

  Ensure the boutique is maintained in accordance with brand standards and guidelines

  
  


• 
  

  Ensure that watches are merchandise in accordance to guideline

  
  


• Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy


• 
  

  Ensure accurate completion and filing of sales, stock, and customer service documentation

  
  


• Collaborate with Marketing on boutique events and activations


• Drive Clientelling and CRM excellence, foster relationships with individuals and inspiring the team to deliver a personalised experience.

Description du poste

• Encadrer les collaborateurs, organiser et gérer le département des achats/sous-traitance


• Développer et mettre en œuvre des stratégies d’approvisionnement et de sous-traitance en fonction des buts et objectifs de la société visant à permettre sa croissance en s’inspirant des bonnes pratiques du domaine


• Participer à l’établissement des offres et le calcul des prix de revient de nos produits en maintenant à jour les coûts d’approvisionnement, respectivement la saisie des informations nécessaires dans les supports de calculation des offres


• Comprendre, identifier et anticiper les besoins pour mettre en place des mesures concrètes visant à les satisfaire


• Bâtir et entretenir des partenariats constructifs avec les parties prenantes clés


• Prospecter les marchés afin d’optimiser nos sources d’approvisionnement et répartir les risques (bi-sourcing, re-sourcing) aux meilleures conditions (qualité, prix et délais)


• Négocier, le cas échéant conclure des contrats cadres pour nos produits ou services, nécessaires à la production de l’entreprise et à son bon fonctionnement


• Evaluer les performances des fournisseurs et contribuer à la fiabilisation de nos sources d’approvisionnement en collaboration avec le département Qualité


• Contribuer à assurer une meilleure rentabilité de nos produits (optimisation coûts et marges)


• Permettre l’amélioration continue de nos processus en étant force de proposition et en assurant une veille stratégique achats

Description du poste

Our Head of Communication supports the VP Marketing in defining and executing the communications strategy for the brand and in deploying guidelines to the markets. He or she will manage the communication team at headquarters and guide the marketing teams in the markets. He or she will ensure a consistent brand expression globally.

Key responsibilities

Communication

• Participate in the development of the global communication strategy of the brand in collaboration with the management.


• Drive the development and management of advertisement campaigns and manage agencies and budgets.


• Manage the production of digital and print assets to support the media, social media, PR and sales strategies.


• Define, create, manage, and deploy the corporate identity guidelines and ensure consistent application


• Ensure timely development and production of the usual communication tools and material, such as the catalogue, branded stationery, invitation cards, etc….


• Define and execute the 360 communication campaigns to support product launches and celebrate key moments of the year, including digital, print and POS material.

Media

• Define the global media strategy, budget and plan across all channels and ensure its implementation in the markets.


• Manage the media buying at HQ and oversee media buying in the markets, ensuring budget control


• Develop relationships with key media, and identify new partnership opportunities in close collaboration with our head of PR

Web

• Manage the brand communication on the website


• Ensure the ongoing development of the brand website


• Manages the relationship with the agencies and the defined budget.

Social

• Oversee the brand social media strategy and manage the corporate accounts at HQ and in the markets.


• Oversee the social media advertising strategy and execution

People

• Lead and manage the HQ communication team, ensuring planning and coordination across teams and projects.


• Lead and guide brand managers and marketing professionals in the markets.

Analytics

• Monitor and report return on investment for all media and advertising spend

Job description

About The Role

The Boutique Manager is responsible for driving the sustained growth and overall performance of the boutique, with full accountability for its daily operations, team leadership, and business results. Acting with an entrepreneurial mindset, the Boutique Manager identifies new business opportunities, maximize sales, and elevate the client experience. This role demands strong managerial, interpersonal, and technical skills to lead a high-performing team, build long-term client relationships, and consistently achieve key performance objectives in alignment with brand standards.

What You'll Be Doing

Team Leadership

• Provide clear leadership to the Boutique team by effectively communicating objectives, individual responsibilities, expected outcomes, brand standards, and operational procedures. Assign tasks accordingly, monitor progress, and ensure ongoing communication.


• Coach each team member to achieve both individual and collective goals through regular team meetings, OJT, performance appraisals, proactive identification of training needs, task delegation, and consistent feedback.


• Oversee staff appearance and conduct to ensure compliant with company policies and boutique standards, including uniform, grooming, language, and overall presentation.

Sales and Business Development

• Exceed boutique targets in accordance with brand’s retail strategy while ensuring full compliance.


• Attract and convert target prospects into boutique clients. Design and implement tailored programs to acquire high-potential customers and effectively manage the client lifecycle.


• Foster lasting relationships and cultivate loyalty with clients as a member of the Blancpain family by delivering exceptional service.


• Identify growth opportunities and propose clienteling strategies through effective use of the CRM system. Collect, update, and manage client information, and oversee the clienteling activities performed by Sales Consultants.

Boutique Operations

• Ensure the boutique is well-maintained, including cleanliness, visually appealing displays, and adherence to Visual Merchandising (VM) guidelines.


• Comply with Group and Brand procedures as outlined in the Retail Manual. Identify operational challenges and propose effective solutions.


• Safeguard the security and proper maintenance of the timepiece stock.

Administration & Reporting

• Manage and prepare the monthly duty roster, monitor attendance.


• Oversee and verify overtime (OT) submissions, ensuring accuracy, proper justification, and timely submission for payroll processing.


• Coordinate and participate in regular and ad-hoc stock takes, ensure accurate inventory reconciliation, and submit reports within deadlines.


• Consolidate and submit sales and operational reports, tracking key performance metrics and highlighting variances or issues to management.


• Maintain accurate records of staff attendance, leave, and operational documents such as petty cash, courier logs, and maintenance reports, ensuring administrative compliance with company policies.


• Ensure timely reporting, document submission, and effective communication of updates or policy changes to the boutique team.

Job description

Main Function

The Retail Sales Advisor provides exceptional experiences for all visitors in order to build long-term relationships and achieve sales targets. Working together with colleagues, the Assistant Concession Manager and the Blancpain management team, the Retail Sales Advisor helps ensure that every client experiences the high level of service worthy of a Blancpain timepiece.

Key Responsibilities

• Sales and Business Development:
  
  
  
  • Provide excellent client experience and timely, pertinent follow-up for both prospective clients and owners (Customer service).
  
  
  • Propose clients for, and participate in, local activation events in line with the Brand Universe.
  
  
  • Support colleagues in their sales by helping to prepare invoices, gifts, packaging.
  
  
  • Ensure requests and enquiries (online, email, phone) are followed up in a timely manner.
  
  
  
  


• Develop and maintain a high level of sales technique and watchmaking savoir-faire knowledge.


• Follow-up with customer repairs liaising with customer care in Southampton and HQ.


• Provide reliable information to customers in all matters relating to sales and customer service.


• Placing orders for Blancpain accessories, ensuring stock is up to date and available.


• Concession Operations:
  
  
  
  • Actively participate in the proper maintenance of the concession: product displays, props set-up, etc.
  
  
  • Understand and respect all operating, H&S and security guidelines.
  
  
  • Follow the security and proper maintenance of stock timepieces.
  
  
  
  

Job Description

We are seeking an experienced Boutique Manager to lead our boutique at ION Mall in Orchard, Singapore. As the face of the brand, you will act as a brand ambassador, delivering an exceptional prestige retail experience while driving sales performance and operational excellence. You will inspire and lead the boutique team to manage the operations, cultivate long-term client relationships, and ensure the boutique consistently reflects the brand’s standards of luxury, service, and presentation.

• 
  

  Deliver an exceptional and personalised shopping experience to all clients

  
  


• 
  

  Identify client needs, recommend suitable products, and close sales effectively

  
  


• 
  

  Drive, monitor, and achieve boutique sales targets

  
  


• 
  

  Champion clientelling and CRM excellence, building genuine long-term relationships with high-net-worth clients

  
  


• 
  

  Lead, motivate, coach, and develop the boutique team through continuous training and performance management

  
  


• 
  

  Motivate the team to meet and exceed sales goals

  
  


• 
  

  Ensure the boutique is adequately manned with sufficient manpower planning

  
  


• 
  

  Oversee stock levels and assortment, Supervise inventory checks to ensure accuracy, compliance, and control

  
  


• 
  

  Ensure the boutique is maintained in accordance with brand standards and guidelines

  
  


• 
  

  Ensure that watches are merchandise in accordance to guideline

  
  


• Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy


• 
  

  Ensure accurate completion and filing of sales, stock, and customer service documentation

  
  


• Collaborate with Marketing on boutique events and activations


• Drive Clientelling and CRM excellence, foster relationships with individuals and inspiring the team to deliver a personalised experience.

Missions et responsabilités

• Pré-études et construction de nouveaux mouvements (conventionnels et complications) dans le respect des normes et des directives définies.


• Modification ou adaptation de nouvelles fonctions sur des produits existants.


• Réalisation de dossiers d'études structurés et documentés.


• Participation au choix des solutions techniques au niveau développement.


• Collaboration active avec les autres départements de l'entreprise (laboratoire, logistique, production…) lors des phases de mise au point et de validations des nouveaux produits.