Empleo

The Role

Blancpain will be opening it’s first Retail Boutique in Sydney expected mid 2026. This is a pivotal role, responsible for the seamless opening and operation of the boutique. This role encompasses full accountability for staffing, sales performance, training, inventory control, and cost management, while also providing oversight of the client experience. As a key ambassador of the brand within the market, the Boutique Manager is expected to embody the highest standards of professionalism, client service, and sales excellence. 

Description du poste

• Interprétation des indications du cahier des charges


• Usinage des matériaux avec les outils adaptés et les machines mises à disposition selon un dossier de fabrication simplifié


• Définition des besoins (matière, outil, posage, etc.) pour réaliser les pièces demandées


• Contrôle des pièces usinées en fonction du matériel à disposition


• Identification et résolution des problèmes rencontrés


• Entretien des équipements et de son poste de travail


• Planification des maintenances nécessaires avec le secteur concerné


• Gestion du stock des outils, matières, etc.


• Elaboration des documents de production


• Participation à la mise en production


• Suivi de la veille technologique


• Communication avec les différentes personnes liées au processus de fabrication et apporter une assistance technique si nécessaire.

Description du poste

• Encadrer les collaborateurs, organiser et gérer le département des achats/sous-traitance


• Développer et mettre en œuvre des stratégies d’approvisionnement et de sous-traitance en fonction des buts et objectifs de la société visant à permettre sa croissance en s’inspirant des bonnes pratiques du domaine


• Participer à l’établissement des offres et le calcul des prix de revient de nos produits en maintenant à jour les coûts d’approvisionnement, respectivement la saisie des informations nécessaires dans les supports de calculation des offres


• Comprendre, identifier et anticiper les besoins pour mettre en place des mesures concrètes visant à les satisfaire


• Bâtir et entretenir des partenariats constructifs avec les parties prenantes clés


• Prospecter les marchés afin d’optimiser nos sources d’approvisionnement et répartir les risques (bi-sourcing, re-sourcing) aux meilleures conditions (qualité, prix et délais)


• Négocier, le cas échéant conclure des contrats cadres pour nos produits ou services, nécessaires à la production de l’entreprise et à son bon fonctionnement


• Evaluer les performances des fournisseurs et contribuer à la fiabilisation de nos sources d’approvisionnement en collaboration avec le département Qualité


• Contribuer à assurer une meilleure rentabilité de nos produits (optimisation coûts et marges)


• Permettre l’amélioration continue de nos processus en étant force de proposition et en assurant une veille stratégique achats

Description du poste

The Events Manager will oversee global event planning, ensuring strong alignment with Marketing and Commercial priorities while delivering a consistent brand experience worldwide. This role will establish clear guidelines for local market events, manage HQ-led events, and lead collaboration across the Events team, internal departments, regional markets, and external agencies.

Key responsibilities

Local Events & Guidelines

• Develop event guidelines, packages and toolkits for local markets


• Guide and stimulate markets on local event implementation


• Ensure consistency of brand positioning and experience worldwide


• Advise local markets on usage of CRM tool for event activations


• Capitalize on brand partnerships for local activations

Planning & Roadmap

• Manage the global event roadmap, aligned with priorities


• Plan and supervise execution of key international HQ events


• Coordinate with PR, Communication, Sales, Export and Product

Budget & Performance

• Manage HQ event budget, and guide local markets on distribution of event budgets


• Monitor event ROI and KPIs (brand visibility, client engagement, commercial impact)

Team & Agency Management

• Lead and develop the Events team at HQ and in markets


• Manage relationships with external Events agencies and vendors

Job description

About The Role

The primary responsibility of the Sales Consultant is to deliver exceptional experiences for all boutique visitors, fostering long-term relationships and meeting sales targets. Working together with boutique colleagues, the Boutique Manager and the Blancpain management team, the Sales Consultant ensures that every client receives the premium service befitting a Blancpain timepiece.

What You'll Be Doing

Client Engagement & Sales

• Greet every client warmly, acknowledging their presence promptly upon entering the boutique.


• Understand client preferences through attentive listening and thoughtful conversation.


• Share the unique stories behind our timepieces, highlighting features, craftsmanship, and brand heritage.


• Meet and exceed individual sales goals while contributing to overall boutique performance.


• Take pride in presenting the right product for each client, offering recommendations that are both relevant and inspiring.

Customer/Client Relationship Management (CRM)

• Cultivate long-term relationships with clients by maintaining regular, thoughtful follow-ups and exclusive invitations to events or launches.


• Manage and grow an active client book through CRM tools and clienteling best practices.


• Demonstrate discretion and professionalism when serving high-profile and international clientele.

Brand & Product Knowledge

• Maintain deep product knowledge across collections and novelties, including movements, materials, and craftsmanship.


• Stay updated on brand history, key milestones, and current campaigns to support brand storytelling.


• Participate in regular product and service training.

Boutique Operations & Teamwork

• Actively participate in the proper maintenance of the boutique: product displays, props set-up, etc.


• Uphold company procedures and policies related to operation, customer service, security and compliance.


• Follow the security and proper maintenance of stock timepieces.


• Monitor competitors’ marketing activities and provide regular market intelligence to the Management.


• Work closely with your team to create a supportive, positive environment where everyone feels valued and motivated to achieve shared success.

Missions et responsabilités

• Pré-études et construction de nouveaux mouvements (conventionnels et complications) dans le respect des normes et des directives définies.


• Modification ou adaptation de nouvelles fonctions sur des produits existants.


• Réalisation de dossiers d'études structurés et documentés.


• Participation au choix des solutions techniques au niveau développement.


• Collaboration active avec les autres départements de l'entreprise (laboratoire, logistique, production…) lors des phases de mise au point et de validations des nouveaux produits.

Description du poste

We are seeking a Community Manager who will work closely with our Head of PR to strengthen and expand Blancpain’s presence among customers, watch lovers, collectors, clubs, influencers, and cultural tastemakers. This role is central to building a vibrant, loyal, and engaged community that reflects the spirit of the maison.

Key responsibilities

The Community Manager will be responsible for developing, nurturing, and activating Blancpain’s global community ecosystem across social media, watch clubs, collector circles, and key opinion leaders. He/she will assist the Head of PR in building strong bridge between the maison and its most passionate advocates, fostering meaningful relationships and amplifying Blancpain’s voice across digital and physical touchpoints.

Community Building & Relationship Management

• Develop and animate a vibrant community targeting customers, watch enthusiasts, collectors, watch clubs, influencers, and industry partners.


• Build and maintain strong relationships with key community figures, including collectors, watch journalists, content creators, and horology experts.


• Actively support exclusive community events, collector gatherings, boutique activations, and digital meetups.

Content creation

• Create and curate compelling content that highlights craftsmanship, heritage, innovation, and community stories.


• Identify, evaluate, and collaborate with influencers, photographers, videographers, and watch‑focused content creators.


• Develop co‑created content initiatives that elevate the brand’s storytelling.

Community Insights & Reporting

• Monitor conversations, respond to community interactions, and ensure a consistent, refined brand voice.


• Track trends in luxury, horology, and digital culture to keep Blancpain at the forefront of online engagement.


• Social listening: monitor community sentiment, engagement patterns, and emerging topics around Blancpain and within the watch world.


• Provide regular reports on community growth, engagement KPIs, influencer performance.


• Use insights to refine strategy and propose new initiatives.

Job description

About The Role

The Boutique Manager is responsible for driving the sustained growth and overall performance of the boutique, with full accountability for its daily operations, team leadership, and business results. Acting with an entrepreneurial mindset, the Boutique Manager identifies new business opportunities, maximize sales, and elevate the client experience. This role demands strong managerial, interpersonal, and technical skills to lead a high-performing team, build long-term client relationships, and consistently achieve key performance objectives in alignment with brand standards.

What You'll Be Doing

Team Leadership

• Provide clear leadership to the Boutique team by effectively communicating objectives, individual responsibilities, expected outcomes, brand standards, and operational procedures. Assign tasks accordingly, monitor progress, and ensure ongoing communication.


• Coach each team member to achieve both individual and collective goals through regular team meetings, OJT, performance appraisals, proactive identification of training needs, task delegation, and consistent feedback.


• Oversee staff appearance and conduct to ensure compliant with company policies and boutique standards, including uniform, grooming, language, and overall presentation.

Sales and Business Development

• Exceed boutique targets in accordance with brand’s retail strategy while ensuring full compliance.


• Attract and convert target prospects into boutique clients. Design and implement tailored programs to acquire high-potential customers and effectively manage the client lifecycle.


• Foster lasting relationships and cultivate loyalty with clients as a member of the Blancpain family by delivering exceptional service.


• Identify growth opportunities and propose clienteling strategies through effective use of the CRM system. Collect, update, and manage client information, and oversee the clienteling activities performed by Sales Consultants.

Boutique Operations

• Ensure the boutique is well-maintained, including cleanliness, visually appealing displays, and adherence to Visual Merchandising (VM) guidelines.


• Comply with Group and Brand procedures as outlined in the Retail Manual. Identify operational challenges and propose effective solutions.


• Safeguard the security and proper maintenance of the timepiece stock.

Administration & Reporting

• Manage and prepare the monthly duty roster, monitor attendance.


• Oversee and verify overtime (OT) submissions, ensuring accuracy, proper justification, and timely submission for payroll processing.


• Coordinate and participate in regular and ad-hoc stock takes, ensure accurate inventory reconciliation, and submit reports within deadlines.


• Consolidate and submit sales and operational reports, tracking key performance metrics and highlighting variances or issues to management.


• Maintain accurate records of staff attendance, leave, and operational documents such as petty cash, courier logs, and maintenance reports, ensuring administrative compliance with company policies.


• Ensure timely reporting, document submission, and effective communication of updates or policy changes to the boutique team.